

Social media managers beware: smishing scams
Social media security experts including me recommend wholeheartedly that people enable two-factor authentication (2FA) for their social media accounts. More security is always a good thing. But a word to the wise, especially for my poor overworked social media managers out there: Be extra suspicious of text messages – especially those that ask you to click a link and those you did not request.

Third-party apps: don’t leave the window open for cybercriminals
Protecting your primary social media accounts is not enough. You also need to consider anything you have connected to your social media accounts, otherwise known as third-party apps. If you protect your main social accounts but ignore your third-party apps, that’s like locking the front door but leaving the window wide open.

Protect your passwords: 4 key tips to deter cybercriminals
If you manage social media for a company, you should do everything you can possibly do to keep your passwords safe. For some reason, many of the world’s largest companies do a really bad job of this. Here are four key things to do to improve your password security dramatically.

The fly - and what you should ask your social team today
The now-famous fly, and how the Biden campaign managed to seize the moment during the 2020 Vice Presidential debate.

Prepare for the "hit by a bus" scenario
At its core, the concept is simple: Your team should never be in a position where you would be SOL if someone got hit by a bus and was suddenly 100% unexpectedly out of commission.

Solving the Puzzle: Social at Scale
Doing social media – especially for a large, international and highly matrixed company – is much the same as doing a jigsaw puzzle. You start with a big pile of pieces, and in the end they come together to make one cohesive picture.

Don't be a dinosaur! 3 social media governance must-dos for companies of any size
Whether you’re a single-location mom and pop enterprise or a huge global corporation, my top three governance tips will help.

Busting my top 5 social media myths
Here are the five social media myths I wish I could bust for the universe at large. For now, I will settle for busting them for the people who take the time to read this post (thank you, by the way).

Social media governance: I like it more than dolphins
When I was a kid, I wanted to be a marine biologist because I loved the ocean, dolphins were cool and I really wanted to learn how to scuba dive. Never in my wildest dreams did I think I would have a burning passion for… social media governance. Of course, social media didn’t exist when I was a kid, so maybe that had something to do with it.