Hottake: 4 Important Lessons From the Coldplay Accidental “Outing” (aka How NOT To Go Viral)
Sue Serna Sue Serna

Hottake: 4 Important Lessons From the Coldplay Accidental “Outing” (aka How NOT To Go Viral)

This week provided us with a classic example of how something goes viral because the people make it so – not the company. Enter: The public outing of Astronomer CEO Andy Byron and his affair with his head HR person. Trust me, in this case, the company really, dearly wishes this had stayed nice and quiet. Other than just rubbernecking like it’s a 20-car pileup, let us pause to evaluate what companies and leaders can and should learn from this incident.

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Trendspotting: Social media governance jobs are coming
Sue Serna Sue Serna

Trendspotting: Social media governance jobs are coming

Large companies will eventually realize they need a head of social media (or digital) governance. It’s honestly a position that is overdue at most large companies doing social media and digital marketing at scale. It’s my prediction that companies may eventually have a couple of FTEs dedicated to social media/digital governance.

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